What is CTQ in Six Sigma
CTQ, or "Critical to Quality," is a term used in the Six Sigma methodology to identify the features of a product or process, that are most important to the customer. These features are often referred to as "quality characteristics" and are used to define the customer's requirements for the [...]
The Meaning of Employee Empowerment in Lean
Employee empowerment can be interpreted in a variety of ways. It all comes down to responsibility and confidence. It arises when you offer employees some authority and freedom for decision-making in their everyday job. When you allow workers to take the initiative, make decisions, and chart their own route [...]
What Is the Purpose of a Scatter Plot?
In a scatter plot, dots are used basically to signify values regarding two diverse numeric variables. There are also some other names of a scatter plot for instance scatter graph, correlation chart, and scatter diagram. In a scatter plot the position of every dot on the vertical and horizontal [...]
When to Use a Fishbone Diagram at Work
Cause and Effect Undoubtedly every person and organization have their own share of problems and they can take place expectedly and unexpectedly in different forms. An important factor is that we are able to identify the root cause of these problems in an appropriate manner. To put it simply, [...]
How to Use Force Field Analysis when Implementing a Change
Kurt Lewin's Force Field Analysis Basically, Force field analysis is a technique of change management initially considered by the psychologist Kurt Lewin to be practiced in social situations. No doubt it is a very significant strategic tool that can be used for understanding what is required for implementing a [...]
What are the Steps in a Six Sigma Analysis?
What is a Six Sigma Analysis? A Six Sigma Analysis is a quality-control methodology developed by the engineers of Motorola in 1986. It is a data-driven analysis used in order to decrease faults or shortcomings in a business or production process. Fundamentally, Six Sigma Analysis includes gathering and leveraging [...]