Quality Articles

Implementing Production Part Approval Process (PPAP)

Basically, PPAP is a process of risk identification and alleviation which is used to deliver to the customers in an evident way for assuring that there is a trust worthy and repeatable process. Previously, this process was formed and utilized by the automotive industry, but now it is being [...]

By |January 7th, 2019|Categories: Quality Articles|Comments Off on Implementing Production Part Approval Process (PPAP)

What is the Purpose of SWOT Analysis and How to Use It

Strategic planning defines the procedure a business uses to decide how it can best come across its purposes and carry out its mission. A SWOT-analysis is a common section found in strategic plan documents of private and public enterprises. It is also a common strategic planning that can help [...]

By |December 24th, 2018|Categories: Quality Articles|Comments Off on What is the Purpose of SWOT Analysis and How to Use It

Kano Questionnaire Examples for Customer Satisfaction

Professor Noriaki Kano developed the Kano model in the 1980s; it is a concept of product development as well as customer satisfaction by classifying customer preferences into five groups. It provides strategies to assist us in comprehending customers’ views on the features of a particular product by simply evaluating [...]

By |December 17th, 2018|Categories: Quality Articles|Comments Off on Kano Questionnaire Examples for Customer Satisfaction

Setting up an Efficient Equipment Calibration Program under ISO 9001

An efficient equipment calibration program guarantees equipment works reliably and as planned, and that process control focuses are measured precisely. An efficient equipment calibration program guarantees that measurements are controlled. A satisfactory equipment calibration program can spare time and money by lessening unscheduled downtime. Consistent maintenance can diminish unforeseen [...]

By |November 26th, 2018|Categories: Quality Articles|Comments Off on Setting up an Efficient Equipment Calibration Program under ISO 9001

What Customer Experience Methodology Works Best

Customer experience methodology refers to a consumer's experience with an organization or brand, at all touch-points. A touch-point is any way by which a customer can interface with a brand, for example, when buying or using an item or through seeing advertisements highlighting it. Customer experience design centre around [...]

By |November 12th, 2018|Categories: Quality Articles|Comments Off on What Customer Experience Methodology Works Best

How to Use a Process Control Plan in Manufacturing

The process Control Plan is a report that depicts the activities (measurements, assessments, quality checks or observing process parameters) required at each section of a process to guarantee the process yields will adjust to pre-decided requirements. In easy words, the process control plan furnishes the inspector or operators with [...]

By |November 5th, 2018|Categories: Quality Articles|Comments Off on How to Use a Process Control Plan in Manufacturing
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