Quality Articles

Firstly, let me explain what ISO 9001 is. The ISO 9001 is the worldwide standard for the Quality Management Systems (QMS). It is published by the International Organization for Standards (ISO). These standards have been modernizing with time, and the latest update was in 2015. The update that took [...]

Who Introduced The Kano Model In 1984, Japanese researcher and consultant, Noriaki Kano published a paper with a set of techniques and ideas that help us in impelling our customers and prospects satisfaction and product development. Those techniques and ideas are commonly known as the Kano Model. Kano, the [...]

The quality policy definition is the quality that reckons in your company. Quality elements which are crucial to your business should be defined in your quality police included in any approach you take. These are elements that can be measured and monitored to follow the progress of your company [...]

The check sheet is the effective, efficient, and simple way to depict data and information. A check sheet is a structure table, metrics table, or form for gathering data to analyze it. When the information or data are gathered in both quantitative and qualitative data, then the check sheet [...]

We all heard about hot tools and topics in internal audits, heat maps, data analytics, data visualization, big data and many more to mention. However, not many practitioners execute and implement these tools to develop a graphical or visual representation of information and data. We are here to show [...]

Selecting a supplier is a critical process within a business. It depends upon a number of factors such as reliability, reputation, cost, service and value for money. However, thinking strategically really helps in choosing a right supplier for your business. Most suitable suppliers are the ones that supply products [...]