Quality Articles

Force field analysis is a specialized technique of weighing up the advantages and disadvantages of a project, to help decide whether any proposed change is worth implementing. The method was first developed by psychologist Kurt Lewin, a pioneer in the field of social psychology. Lewin’s intent was to create [...]

This article will review the initiative of an outsourced internal audit function and the advantages it brings. Internal audit can be critical to the successful operation and growth of any organisation before the external audit team even begins to add their value. According to The Institute of Internal Auditors, [...]

Key performance indicators for employees are some quantifiable measures which are used by the organizations to evaluate the success of an organization as well as employees. KPIs are crucial factors for the success of an organization. The purpose of using KPIs is to focus on tasks and processes determined by [...]

Tolerance is known for flexibility and giving, patience and self-sacrificing. Engineers also make the use of tolerance on dimensions in all of their building and construction projects. Engineers place tolerance on dimensions for the construction of more stable and sturdy projects such as huge towers, bridges, and roads. Buildings such [...]

Root cause analysis is a structured process which is useful in determining the underlying causes behind the certain problem. In other words, we can say that root cause analysis is the process of identifying underlying factors which can be termed as causes of an adverse event. These are contributing factors [...]

The number one objective of any business should be to create a happy client base. This can help validate your business and ensure your customers remain loyal. Measuring customer satisfaction can be a difficult task for most companies as it is not a straightforward process. The great news is there [...]