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{"id":710,"date":"2018-06-18T16:00:58","date_gmt":"2018-06-18T15:00:58","guid":{"rendered":"http:\/\/www.latestquality.com\/?p=710"},"modified":"2018-06-18T16:00:58","modified_gmt":"2018-06-18T15:00:58","slug":"root-cause-analysis-tools-and-techniques","status":"publish","type":"post","link":"https:\/\/www.latestquality.com\/root-cause-analysis-tools-and-techniques\/","title":{"rendered":"Root Cause Analysis Tools and Techniques for Solving Problems"},"content":{"rendered":"

Root Cause Analysis (RCA) refers to the search for the true causes of a problem. In many scenarios, organisations face failures in some sections or fail to achieve certain goals. They therefore find solutions by tackling the symptoms of the problem instead of its root cause. The trick is to use the appropriate root cause analysis tools and techniques to detect the root cause of the problem at hand. It is not uncommon to find more than one root cause to the problem, as such, you should be sceptical if a problem has just one root cause.<\/p>\n

RCA can be used to solve different problems from the simplest to the most complex. Knowing the right root cause analysis tools and techniques is important in that it prevent waste of time and resources, pointing you in the right direction of the root cause of problem. There are different root cause analysis tools and techniques to find out the root causes of any problem including the GOFAAT method, Whack-A-Mole method, TQM, FMEA<\/a>, etc. We will take a careful look at the common root cause analysis tools and techniques by discussing them in groups.<\/p>\n

The Three Groups of Root Cause Analysis Tools and Techniques<\/h2>\n

Group A Problem Solving Techniques<\/h3>\n

Guessing One Factor at a Time (GOFAAT)<\/h4>\n

This technique requires no formal training to employ and can be used to resolve a problem. GOFAAT is not the most precise and effective tool to solve a problem; in fact, it is the last tool to rely on. It is a trial and error means of identifying the root cause of problems. The solver guesses around to find where the problem lies. For instance, a restaurant manager gets complaints from customers about late filling of their orders. After each complaint, he then runs around each complaints and scolds employee Doe today, then employee Lola and Kate the following day and the cook the day after. Solving problem with GOFAAT is common, yet an ineffective technique to find the root cause of any problem.<\/p>\n

Professional Techniques<\/h4>\n